In Ontario: Personal Information Protection and Electronic Documents Act (PIPEDA)
In Québec: Act respecting the protection of personal information in the private sector
In Alberta: Personal Information Protection Act (PIPA)
Information that identifies you, or from which you could be identified. When you become an Osgoode Properties client in any of our lines of business, you will be providing us with personal information relating to your lease, along with the delivery of services such as repairs and maintenance. You may also provide us with information regarding your financial and employment status to facilitate financing or approval of your application.
We rely on you to advise us of any changes in your personal information. If you believe your personal information is incorrect, please contact us and request a correction or an update.
We use your personal information to provide you with advice and services and to administer our client database.
We do not sell, rent, trade, transfer or disclose any of your personal information without your consent.
We will however disclose your personal information when we believe it is appropriate under the following circumstances:
We understand and recognize the importance of protecting personal information and have taken the following steps:
We are required to retain personal information to ensure that we can answer questions you might have about the services provided and for our own accountability to external regulatory bodies.
We destroy paper files containing personal information by shredding and electronic information by deletion. When the hardware is discarded, we ensure that the hard drive is physically destroyed.
Our privacy officer will attempt to answer any questions or satisfy any requests for access that you may have. Please submit your request to our Privacy Officer in writing. Our Privacy Officer will acknowledge receipt of your request and ensure that it is investigated promptly and that you are provided with a formal decision and reasons in writing.
Our Privacy Officer can be reached at:
Osgoode Properties Ltd.
1284 Wellington Street
Ottawa, ON K1Y 3A9
Phone: (613) 729-0656
Fax: (613) 729-7991